March 27, 2024

Advertising Fails and Mishaps

Advertising Fails and Mishaps

Ever seen a business ad that left you scratching your head? Join Ralph Estep, Jr., as he explores advertising fails and mishaps. Listen in for a good laugh and some key takeaways!

Ever seen a business ad that left you scratching your head? Join Ralph Estep, Jr., as he explores advertising fails and mishaps. Listen in for a good laugh and some key takeaways!

LISTEN NOW

AppleSpotifyAmazon

Podcast AddictCastroOvercast

Please share our Podcast with all your friends and family!

Submit your questions or ideas for future shows - email us at ralph@askralph.com or leave a voicemail message on our podcast page Leave A Voicemail Message

Like us on Facebook and follow us on Facebook at https://www.facebook.com/askralphmedia Twitter (@askralphmedia) or visit www.askralphpodcast.com for more information.

To schedule a consultation with Ralph's team, contact him at 302-659-6560 or go to www.askralph.com for more information!

Buy Ralph's Book - Mastering Your Finances! on Amazon

Buy Ralph's Book - Gospel of Entrepreneurship: Following Jesus in Your Business Journey

on Amazon

Transcript
1
00:00:00,420 --> 00:00:03,390
Ralph: Have you ever seen a business ad that made you shake your head?

2
00:00:03,390 --> 00:00:05,280
Wonder what were they thinking?

3
00:00:06,150 --> 00:00:08,610
Today we're diving into some of the most cringe-worthy.

4
00:00:09,030 --> 00:00:13,980
And dare I say, hilarious business ads that completely missed their mark.

5
00:00:14,520 --> 00:00:18,480
Get ready for some marketing mishaps that will make you laugh.

6
00:00:18,870 --> 00:00:22,000
But I'm going to bring some lessons too, that you can learn from these advertising fails.

7
00:00:22,020 --> 00:00:23,280
So don't miss today's show.

8
00:00:53,228 --> 00:00:57,908
Welcome back to the show today on this wacky Wednesday, where we try to look at the lighter side of life.

9
00:00:58,478 --> 00:01:00,068
We can't be serious all the time.

10
00:01:00,668 --> 00:01:02,108
We're talking about some epic.

11
00:01:02,348 --> 00:01:05,438
Advertising fails from some well-known brands, either brains.

12
00:01:05,438 --> 00:01:06,308
You're going to recognize.

13
00:01:07,178 --> 00:01:09,548
These are ads that made it all the way to the public.

14
00:01:09,548 --> 00:01:12,188
Before finally someone said, wait a minute.

15
00:01:12,638 --> 00:01:13,688
That slogan or image?

16
00:01:13,748 --> 00:01:15,008
Totally doesn't work.

17
00:01:15,548 --> 00:01:20,048
From culturally insensitive taglines to products being used in inappropriate ways.

18
00:01:20,498 --> 00:01:24,158
We've got some great examples of marketing messages gone wrong.

19
00:01:24,878 --> 00:01:27,218
While these ads are hilarious in hindsight.

20
00:01:27,728 --> 00:01:31,118
They teach us some important lessons about strategic communication.

21
00:01:31,598 --> 00:01:34,148
And avoiding public relations nightmares.

22
00:01:34,598 --> 00:01:37,328
I am really excited to share this topic with you today.

23
00:01:37,328 --> 00:01:43,088
Well it's a cool morning here on the farm, but the sun is shining and the cows are enjoying some beautiful grass hay.

24
00:01:43,448 --> 00:01:46,178
Now look before we get started, don't forget to subscribe to the show.

25
00:01:46,688 --> 00:01:48,158
And join our email list.

26
00:01:48,548 --> 00:01:52,718
You could do that at askralphpodcast.com cause you don't want to miss tomorrow's show.

27
00:01:53,108 --> 00:02:01,202
When we handle something that people always say the only absolutes are death and taxes I don't mean to make light of it, but tomorrow we're going to be talking about what do I do about taxes?

28
00:02:01,652 --> 00:02:02,822
When someone dies.

29
00:02:02,822 --> 00:02:06,602
So we're going to take a really serious topic and I'm going to break it down for you.

30
00:02:07,602 --> 00:02:09,162
But let's get started with today's show.

31
00:02:09,192 --> 00:02:14,752
And the first glaring example, this comes from 2013 and the automaker Hyundai.

32
00:02:14,772 --> 00:02:16,122
They had a Superbowl ad.

33
00:02:16,602 --> 00:02:23,832
This ads suicide attempt is a man tries to use a Hyundai Genesis to kill himself by breathing in the car exhaust.

34
00:02:25,525 --> 00:02:27,205
But the car has clean emissions.

35
00:02:27,205 --> 00:02:28,435
So he survives.

36
00:02:29,035 --> 00:02:32,455
It made light of suicide and was banned after public outrage.

37
00:02:32,965 --> 00:02:35,905
The ad showed a man trying to commit suicide, but connecting a hose.

38
00:02:36,235 --> 00:02:39,205
From the Hyundai Genesis' exhaust pipe into the window.

39
00:02:39,595 --> 00:02:46,435
Attempting to poison himself with carbon monoxide, however, because the Hyundai Genesis had clean emissions and no carbon monoxide.

40
00:02:46,705 --> 00:02:48,505
The man survives the attempt.

41
00:02:49,015 --> 00:02:50,455
The ad closes with the caption.

42
00:02:50,725 --> 00:02:51,895
Don't try this at home.

43
00:02:52,195 --> 00:02:56,965
And a voiceover saying the new Hyundai Genesis 100% recycled air.

44
00:02:57,535 --> 00:03:02,155
well folks making light of suicide in an ad was seen as highly insensitive and dangerous.

45
00:03:02,785 --> 00:03:05,065
Suicide prevention group spoke out against the ad.

46
00:03:05,365 --> 00:03:10,675
The ad was criticized for showing and somewhat glamorizing a method of suicide.

47
00:03:11,065 --> 00:03:13,495
It could potentially give vulnerable people ideas.

48
00:03:14,035 --> 00:03:16,555
It was banned from further airing during the Superbowl broadcast.

49
00:03:16,585 --> 00:03:19,705
After the initial public outcry for mental health advocates.

50
00:03:20,215 --> 00:03:23,005
And of course Hyundai apologize for the head after the backlash.

51
00:03:23,355 --> 00:03:25,105
saying that they had shown poor judgment.

52
00:03:25,525 --> 00:03:27,835
But did not intend to make fun of suicide.

53
00:03:28,435 --> 00:03:29,905
However, the damage was already done.

54
00:03:29,905 --> 00:03:34,105
The Hyundai's reputation through the offensive and inappropriate content.

55
00:03:34,555 --> 00:03:36,715
It reflected very poorly on the brand.

56
00:03:36,715 --> 00:03:37,675
So what do we learn from this?

57
00:03:37,675 --> 00:03:38,635
This is lesson number one.

58
00:03:40,325 --> 00:03:42,965
The ad highlighted the need for extra care.

59
00:03:43,355 --> 00:03:45,845
When tackling sensitive topics in advertising.

60
00:03:46,235 --> 00:03:51,515
Even with a disclaimer, folks, the ad crossed a line and trying to use suicide humorously to sell cars.

61
00:03:51,965 --> 00:03:52,895
That's just not funny.

62
00:03:53,585 --> 00:03:55,325
Let's move on to our second example.

63
00:03:55,895 --> 00:04:01,475
Next up is an infamous public service announcement from new Zealand's accident compensation corporation.

64
00:04:01,745 --> 00:04:03,935
This one went off in 2005.

65
00:04:04,655 --> 00:04:08,465
This provocative ad presented a speeding car pack with unrestrained crash.

66
00:04:08,465 --> 00:04:11,615
Test dummies being propelled forward during the collision.

67
00:04:14,538 --> 00:04:17,748
Disturbingly the dummies are shown violently, smashing into walls.

68
00:04:18,108 --> 00:04:20,178
Windshields and other hard surfaces.

69
00:04:20,748 --> 00:04:23,388
while, the ad does communicate the importance of wearing seatbelts.

70
00:04:23,748 --> 00:04:24,198
It does

71
00:04:24,198 --> 00:04:27,078
So in an extremely graphic and unsettling way.

72
00:04:27,648 --> 00:04:32,628
Well, unsurprisingly, there was a massive public outcry over the excessive shock value.

73
00:04:33,018 --> 00:04:36,018
The ACC had to swiftly remove this insensitive ad.

74
00:04:36,618 --> 00:04:37,608
So what's the lesson there.

75
00:04:37,608 --> 00:04:38,838
Folks, lesson number two.

76
00:04:39,198 --> 00:04:41,988
Shock factor doesn't equate to effective messaging.

77
00:04:42,498 --> 00:04:45,408
While our emotionally provocative ads grab attention.

78
00:04:46,098 --> 00:04:50,898
Going overboard can damage your brand and completely derail your initial intent.

79
00:04:51,438 --> 00:04:53,118
Let's look at our third glaring example.

80
00:04:53,628 --> 00:04:58,271
Our next advertising mishap demonstrates cultural unawareness at its finest.

81
00:04:58,871 --> 00:05:00,731
Back in 2002 Pepsi.

82
00:05:01,061 --> 00:05:07,391
Launched a mysterious advertising campaign in Taiwan with the billboards that showed an image of the statue of Liberty.

83
00:05:07,691 --> 00:05:09,281
With the middle finger up raised.

84
00:05:09,521 --> 00:05:10,121
Wow.

85
00:05:10,154 --> 00:05:10,634
Shocking.

86
00:05:12,701 --> 00:05:19,961
I know, as you can imagine, American consumers were outraged considering the offensive gesture on such an iconic symbol of our nation.

87
00:05:20,531 --> 00:05:24,341
However, the real reason behind the confusing of billboard Sue came to light.

88
00:05:24,951 --> 00:05:31,521
in parts of Asia, the middle finger up gesture signifies the number seven, not an obscene insult.

89
00:05:31,901 --> 00:05:36,431
Due to the lack of cross cultural awareness, Pepsi, completely bungled this campaign.

90
00:05:37,061 --> 00:05:38,081
So what's the lesson here.

91
00:05:38,081 --> 00:05:39,071
Lesson number three.

92
00:05:39,941 --> 00:05:44,501
Immense cultural intelligence and region specific expertise is an advertising.

93
00:05:44,501 --> 00:05:46,871
Must you got to know your audience.

94
00:05:47,261 --> 00:05:52,631
One communication norm in your home country may be incredibly offensive elsewhere.

95
00:05:53,051 --> 00:05:55,751
You've got to adapt to localization strategies.

96
00:05:56,561 --> 00:06:00,401
So we've handled some really crazy ads that absolutely missed their mark.

97
00:06:00,761 --> 00:06:04,061
So what are my key recommendations for avoiding advertising missteps?

98
00:06:04,151 --> 00:06:05,921
I always want to bring you action items.

99
00:06:06,641 --> 00:06:09,521
So now that we've explored some major marketing mishaps.

100
00:06:10,121 --> 00:06:11,831
Let's discuss key tips.

101
00:06:12,101 --> 00:06:15,131
To avoid epic fails would promoting your own business.

102
00:06:15,401 --> 00:06:18,311
So we might not have a big business like Pepsi or Hyundai.

103
00:06:18,671 --> 00:06:22,721
Or the country of New Zealand, but all of us do advertising.

104
00:06:22,991 --> 00:06:29,531
And here's some key things you've got to vet all aspects of your campaign with a diverse set of objective eyes.

105
00:06:30,101 --> 00:06:32,141
Looking for potential misrepresentations.

106
00:06:33,141 --> 00:06:35,631
Send these things out to other people to look at.

107
00:06:36,211 --> 00:06:41,661
you've got to conduct thorough consumer testing and research on your targeted demographic before public launch.

108
00:06:42,381 --> 00:06:47,421
Consider cultural norms and sensitivities when expanding campaigns to new global markets.

109
00:06:48,111 --> 00:06:49,521
Localize wisely.

110
00:06:50,361 --> 00:06:55,551
You've got to err, on the side of caution and corporate social responsibility.

111
00:06:55,941 --> 00:06:58,611
Shock value, risks, brand damage.

112
00:06:58,731 --> 00:07:00,741
It might seem like the right thing to do.

113
00:07:01,281 --> 00:07:04,611
But those shock ads can really destroy.

114
00:07:04,941 --> 00:07:05,901
Your brand.

115
00:07:06,891 --> 00:07:08,301
Now that's the whole issue with Hyundai.

116
00:07:08,481 --> 00:07:14,541
They had an idea about how clean their emissions were, but it doesn't make sense to talk about suicide in that.

117
00:07:14,961 --> 00:07:19,731
Now, one thing that Hyundai did do, which is the next thing I bring up here is that as issue swift apologies.

118
00:07:20,181 --> 00:07:26,001
And removal of any ad or slogan causing unintentional offense or harm, but that's why you've got to vet these things.

119
00:07:26,361 --> 00:07:27,861
You've got to send them out to other people.

120
00:07:27,861 --> 00:07:30,711
You might not see it yourself, especially if you're a small business person.

121
00:07:31,101 --> 00:07:36,051
I highly recommend sharing those ads with other people in your industry or other people you trust.

122
00:07:36,741 --> 00:07:40,011
You've got to monitor public sentiment and conversations.

123
00:07:40,011 --> 00:07:45,801
Once campaigns are live, be ready to respond and adapt don't just drop that ad out there and just walk away from it.

124
00:07:46,101 --> 00:07:47,691
You've got to be aware of what's going on.

125
00:07:48,411 --> 00:07:52,191
Now, before we wrap up, I want to remind all of our listeners to visit our podcast page.

126
00:07:52,551 --> 00:07:55,411
You can do at askralphpodcast.com.

127
00:07:55,821 --> 00:08:01,908
That you can leave us a review, share your thoughts, or even send us a message with future questions for future episodes there is a.

128
00:08:01,908 --> 00:08:06,558
Microphone icon in the bottom, right corner, click on that and say, Hey Ralph, why don't you talk about this?

129
00:08:06,558 --> 00:08:07,608
Or why don't you talk about that?

130
00:08:07,608 --> 00:08:11,478
I'd love to talk about things that you're interested in us handling on the show.

131
00:08:12,048 --> 00:08:14,838
Now while you're there, make sure you join our email list.

132
00:08:15,288 --> 00:08:16,038
You want to do that?

133
00:08:16,038 --> 00:08:19,488
So you can enter into our weekly $25 Amazon gift card drawing.

134
00:08:19,998 --> 00:08:26,168
And while you're there, if you find that you would like to talk to me, one-on-one you can schedule a consultation Right there on the website.

135
00:08:27,008 --> 00:08:28,298
So let's recap in summary.

136
00:08:28,988 --> 00:08:32,648
Ineffective or offensive advertising can lead to revenue loss.

137
00:08:33,308 --> 00:08:37,178
Brand damage and public relations crisis as nobody wants those.

138
00:08:37,778 --> 00:08:46,268
But with proper vetting wisdom and care, your marketing campaigns can hit the bullseye with your audience while avoiding disasters and missteps.

139
00:08:47,048 --> 00:08:47,948
Well, faithful listeners.

140
00:08:47,948 --> 00:08:49,748
I hope you enjoyed this lighthearted.

141
00:08:49,748 --> 00:08:55,298
Look at some of the worst marketing mess-ups and that you picked up some valuable lessons in strategic communications.

142
00:08:55,298 --> 00:08:55,808
Remember?

143
00:08:56,348 --> 00:08:58,238
Thoroughly vetting your campaigns.

144
00:08:58,658 --> 00:09:02,768
Avoiding shock value and embracing cultural intelligence is the key.

145
00:09:03,668 --> 00:09:06,188
And of course seek God's wisdom and guidance.

146
00:09:06,218 --> 00:09:08,588
As you aim to run your business ethically.

147
00:09:09,098 --> 00:09:10,178
And profitably.

148
00:09:10,748 --> 00:09:16,988
Be sure to visit our podcast page at askralph podcast.com for more inspiring business tips, there's over 300 episodes out there.

149
00:09:17,408 --> 00:09:19,598
You can find something that will interest you.

150
00:09:19,598 --> 00:09:22,388
and, don't forget to tune in tomorrow and we can talk about death and taxes.

151
00:09:23,018 --> 00:09:24,938
And what do you do when someone passes away?

152
00:09:25,448 --> 00:09:29,978
Well, my friends stay financially savvy and as always, may God bless you abundantly.